ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
The prevention of crime and disorder
• Whenever the Designated Premises Supervisor is not at the premises another Personal Licence holder will be nominated by the Designated Premises Supervisor as being the person to manage the premises.
• A digital CCTV system will be installed that covers all the areas both inside and outside to which the public have access within the boundaries of the premises
• CCTV will be maintained in good working order at all times and will include facial recognition at the entrance and exit points
• The CCTV images recorded will comply with Home Office guidance regarding quality of images and will be retained for 28 days
• The CCTV system will be capable of being downloaded into a recognised viewable format
• At all times the premises are open for trade there will be a member of staff present who will immediately show images and download them in the viewable format upon request of any member of a responsible authority
• A written record shall be held of all requests for CCTV images and will include the time, date and requesting authority together with the time date and nature of the incident. This record shall be produced on request to members of a responsible authority for a period of six months from the date of the incident
• A notice will be displayed at the entrance to the premises advising that CCTV is in operation
• The Police Licensing Department will be informed if the CCTV system is not working properly
• At least 2 door supervisors for the first 100 patrons and 1 for every 100 patrons thereafter will be employed on a Friday and Saturday from midnight until close of business
• 1 door supervisor will be employed any weekday Sunday to Thursday that the premises remain open after midnight until close of business
• A register will be maintained recording the details of door supervisors working. It will include date, name, SIA registration number, expiry date of licence, the time duty commenced and time duty ceased
• Between 07.00hrs and 10.00hrs the doors to the premises will remain closed
• All staff engaged in licensable activity at the premises will receive training and information in relation to the following (select from the following):
• The Challenge 25 scheme in operation at the premises, including the forms of identification that are acceptable.
• The hours and activities permitted by the premises issued under the Licensing Act 2003 and conditions attached to the licence
• How to complete and maintain the refusal register in operation at the premises (in relation to the sale of alcohol).
• Recognising the signs of drunkenness.
• The operating procedures for refusing service to any person who is drunk, under-age or appears to be under-age, or appears to be making a proxy purchase.
• Action to be taken in the event of an emergency, including reporting an incident to the emergency services.
• Training shall be recorded in documentary form and shall be regularly refreshed at no greater than 6 monthly intervals. Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority.
• Training records will be retained for at least 12 months.
• The gate at the rear of the premise will remain closed whilst the premise is open to the public.
• A written drugs policy shall be in place and operated at the premises. It must detail the actions taken to minimise the opportunity to use or supply illegal substances within the premises. The policy must be made available for inspection and copying upon request by an authorised officer of a responsible authority.
• A clear and legible notice must be prominently displayed at all entrances to the premises advising those attending, that the Police will be informed if anyone is found in possession of controlled substances or weapons.
• Appropriate security arrangements will be in place including toilet areas and other similar areas being regularly checked for evidence of drugs. The date and times of all checks will be recorded in a register kept for that purpose and be available for inspection and copying on request of an authorised officer of a responsible authority. Signage shall also be prominently displayed in the toilet areas advising patrons that checks are conducted regularly.
Public safety
• An incident log shall be kept and maintained at the premises which will include a log of the following, including pertinent details (select from the following):
• Any incidents of disorder or of a violent or anti-social nature
• All crimes reported to the venue, or by the venue to the police
• All ejections of patrons
• Any complaints received
• Seizures of drugs or offensive weapons
• Any faults in the CCTV system
• Any visits by a responsible authority (under the Licensing Act 2003) or emergency service.
• Records must be completed within 24 hours of any incident, and will contain the time and date, the nature of the incident, the people involved, the action taken and details of the person responsible for the management of the premises at the time of the incident.
• The logs shall be kept for at least 12 months following the date of entry and be made available for inspection and copying upon request of an authorised officer of a responsible authority.
• No open bottles, glasses or other vessels will be taken from the premises
• There will be regular glass collection made in all area of the premises with particular attention paid to the outside table areas
• Signs will be displayed requesting customers to leave the premises quietly and not to congregate outside the premises
• At least 30 minutes before last sale of alcohol the atmosphere will be adjusted to create a calm period prior to closure of the premises, examples of good practice are turning lights on and turning music off
• After 2200 hrs no alcohol will be sold or supplied in glass bottles from which it is intended or likely that a person will drink.
• Patrons permitted to temporarily leave and then re-enter the premises, e.g. to smoke, shall not be permitted to take drinks or glass containers with them.
The prevention of public nuisance
• Between 23:00 and 08:00 there will be total sound containment within the premises.
• The pavement at the front of the premises must be kept clean. This area must be swept and cleared of any litter at the start and end of trading.
• During opening hours suitable provision will be provided at the front of the premises for the collection of smoking related litter.
• No open bottles, glasses or other vessels will be taken from the premises
• There will be regular glass collection made in all area of the premises with particular attention paid to the outside table areas
• Signs will be displayed requesting customers to leave the premises quietly and not to congregate outside the premises
• The deliveries of beer kegs and other items for retail sale at the premises will not take place before 09.00hrs and after 18.00hrs on any day of the week
The protection of children from harm
• Young persons under the age of 18 will be permitted on the premises provided they are accompanied by an appropriate person over the age of 18 years. Children will not be permitted on the premise after 21.00hrs
• The premises will operate a Challenge 25 Policy
• Any person who looks or appears to be under the age of 25 shall be asked to provide identification that they are over the age of 18. The following are the only forms of identification acceptable.
• UK photo driving licence
• Passport
• PASS accredited cards
• Notices obtained from Police publicising the Challenge 25 initiative shall be clearly displayed at the entrance to the premises and behind the bar area at all times
• This documentation will be retained for a period of 2 years and produced for police on demand
• Any entertainment provided of an adult nature will require the Premises Licence Holder/DPS or nominated person to ensure no person under the age of 18 or vulnerable adults are on the premises.
• The Premises Licence Holder or Designated Premises Supervisor shall ensure that all bar staff, supervisors and managers are trained in the legality and procedure of alcohol sales, using the SWERCOTS on-line training pack OR equivalent, prior to undertaking the sale of alcohol and then at least every six months. Training shall be signed and documented and training records will be kept on the premises and be made available to an enforcement officer on request. The documentation relating to training should extend back to a period of three years and should specify the time, date and details of the persons both providing the training and receiving the training.
• An alcohol sales refusal register shall be kept at the premises and be maintained to include details of all alcohol sales refused. The register will include:
• the date and time of refusal
• the reason for refusal
• details of the person refusing the sale
• description of the customer
• any other relevant observations.
• The refusals register will be made available for inspection and copying on request of an authorised officer of a responsible authority.
• All entries must be made within 24 hours of the refusal.