ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
The prevention of crime and disorder
1. All staff engaged in licensable activity at the premises will receive training and information in relation to the following:
1. The Challenge 25 scheme in operation at the premises, including the forms of identification that are acceptable.
ii. The hours and activities permitted by the premises licence issued under the Licensing Act 2003 and conditions attached to the licence.
iii. How to complete and maintain the refusal register in operation at the premises (in relation to the sale of alcohol)
iv. Recognising the signs of drunkenness
v. The operating procedures for refusing service to any person who is drunk, underage or appears to be under-age, or appears to be making a proxy purchase.
vi. Action to be taken in the event of an emergency, including reporting an incident to the emergency services. Training shall be recorded in documentary form and shall be regularly Refreshed at no greater than 12-month intervals. Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority. Training records will be retained for at least 12 months.
2. An incident log shall be kept and maintained at the premises which will include a log of the following, including pertinent details:
i. Any incidents of disorder or of a violent or anti-social nature
ii. All crimes reported to the venue, or by the venue to the police.
iii. All ejections of patrons.
iv. Any complaints received.
v. Seizures of drugs or offensive weapons.
vi. Any faults in the CCTV system.
vii. Any visits by a responsible authority (under the Licensing Act 2003) or emergency service. Records must be completed within 24 hours of any incident, and will contain the time and date, the nature of the incident, the people involved, the action taken and details of the person responsible for the management of the premises at the time of the incident. The logs shall be kept for at least 12 months following the date of entry and be made available for inspection and copying upon request of an authorised officer of a responsible authority.
3. Open containers of alcohol shall not be removed from the premises.
Management Control
4. There shall be a personal license holder on duty on the premises at peak times by way of risk assessment. Team leaders to be given extra training on the 4 key licensing objectives.
5. The premise will have a written vulnerability and safeguarding policy, which all members of staff will be directed to read and sign that they have read the policy.
6. The maximum number of persons (including staff and entertainers) allowed at the premises shall not exceed 380
7. A suitable system must be in place to accurately indicate the number of customers (including staff, entertainers etc.) on the premises at any time.
8. Patrons permitted to temporarily leave and then re-enter the premises, e.g., to smoke, shall not be permitted to take drinks or glass containers with them.
Door Supervisors
10. From 22:00 hours until close the number of SIA licensed door supervisors employed shall be in accordance with the following ratio: A minimum of two (2) door supervisors will be employed for the first one hundred (100) customers and one door supervisor for every one hundred (100) thereafter.
11. Door supervisors will be properly briefed and trained to manage queues in a safe and efficient manner.
12. The following details for each door supervisor will be contemporaneously entered into a register kept for that purpose:
I. Full name II. SIA licence/badge number, and registration number of any accreditation scheme recognised by the Licensing Authority (including expiry date of that registration 6 or accreditation)
II. The date and time they began their duty.
III. The date and time they completed their duty. IV. The full details of any agency through which they have been allocated to work at the premises if appropriate.
13. The register shall be available for inspection and copying at all reasonable times by an authorised officer of a responsible authority.
14. The register shall be kept at the premises at all times and be so maintained as to enable an authorised officer to establish the particulars of all door supervisors engaged at the premises during the period of not less than 12 months prior to the request.
Substance Misuse
15. A written drugs policy shall be in place and operated at the premises. It must detail the actions taken to minimise the opportunity to use or supply illegal substances within the premises. The policy must be made available for inspection and copying upon request by an authorised officer of a responsible authority.
CCTV
16. The premises shall install operate and maintain a comprehensive digital colour CCTV system to the satisfaction of the Police and Local Authority. As a minimum, the system must:
I. Cover all public areas of the licensed premises including entry and exit points.
II. Record clear images permitting the identification of individuals, and in particular enable facial recognition images (a clear head and shoulder image) of every person entering and leaving in any light condition.
III. Continually record whilst the premises are open for licensable activities and during all times when customers remain on the premises.
IV. Have a constant and accurate time and date generation.
V. Store recordings for a minimum period of 28 days with date and time stamping.
VI. Viewable copies of recordings will be provided on request to police and local authority officers as soon as is reasonably practicable and in accordance with the General Data Protection Regulation Data Protection Act 2018 (or any replacement legislation).
VII. The CCTV system will be capable of downloading images to a recognisable viewable format.
17. A staff member from the premises who is conversant with the operation of the CCTV system shall be on the premises at all times when the premises are open. This staff member must be able to provide an authorised officer of a responsible authority copies of recent CCTV images or data with the absolute minimum of delay when requested (in accordance with the Data Protection Act 2018 or any replacement legislation).
Prevention of public Nuisance;
1. A noise limiting device shall be fitted so that all live and recorded music is channelled through the device(s). The maximum noise levels will be set by agreement with Plymouth City Council’s Environmental Health Service and will be reviewed from time to time as appropriate. The noise limiting device must be fully functional and in proper working order at all times during performance of live and recorded music. All amplified music must go through the noise limiting device and any visiting artists must be made aware of this and the noise limits agreed with the EHS.
2. No performances of live and recorded music can proceed without the noise limiting device in proper working order.
3. Between the hours of 23:00 and 08:00 there must be total sound containment within the premises.
4. The Premises Licence Holder or nominated person shall arrange supervision of any queue which may form to gain entry to the premises. The nominated person must remind patrons to avoid causing noise, nuisance or disturbance that could impact local residents.
5. The Premises Licence Holder or nominated person shall erect and maintain in a prominent position at every exit, on internal and external walls and in the smoking area, clear, conspicuous and legible notices requesting patrons to avoid causing noise, nuisance or disturbance to local residents.
6. The Premises Licence Holder or nominated person shall ensure sufficient door staff are positioned at the exits from the premises to remind departing patrons of the need to avoid causing nuisance or disturbance to local residents.
7. The Premises Licence Holder or nominated person shall ensure sufficient door staff are positioned at the exits from the premises to remind departing patrons of the need to avoid causing nuisance or disturbance to local residents. The designated smoking area shall be for ‘smoking only’ and the premises licence holder or nominated person will take reasonable steps to prevent the consumption of any drinks in this area.