ANNEX 3 - CONDITIONS ATTACHED AFTER A HEARING BY THE LICENSING AUTHORITY (14th April 2013)
The Premises Licence Holder shall nominate a senior member of staff as the person responsible for the management, supervision, compliance with licensing conditions and general control of regulated entertainment. This person will also be responsible for instructing performers on the restrictions and controls to be applied.
Entrances are provided with lobbies and doors with automatic door-closers and shall be maintained in good working order.
No speakers for amplification of music shall be placed on the outside of the premises or on the outside of any building forming a part of the premises.
An announcement will be made prior to closing requesting patron’s co-operation in leaving the premises and vicinity as quickly and quietly as possible.
The Premises Licence Holder or nominated person shall ensure that exits will be manned at closing time to ensure that patrons leave the area quickly and quietly as possible.
A telephone number will be made available and displayed in prominent locations in CARGO building and the Phoenix Tavern for local residents to contact in the case of noise-nuisance or anti-social behaviour by persons or activities associated with the premises. The telephone number will be a direct number to the management who are in control during opening hours. A record will be kept by management of all calls received, including the time, date and information of the caller, including action taken following the call. Records will be made available for inspection either by any relevant responsible authority throughout the trading hours of the premises.
The Premises Licence Holder or nominated person will be available at all times during regulated entertainment and who is responsible for cooperating and liaising with any relevant responsible authority.
(i) The Premises Licence Holder or nominated person shall carry out observations in the vicinity of the properties at Phoenix Street/Sawrey Street, on at least 30min intervals whilst live music, karaoke, DJ’s playing recorded music or any similar entertainment is taking place to establish whether there is a noise breakout from the premises.
(ii)If the observation reveals noise breakout at a level above background noise then the volume of music shall be reduced to a level is not above background noise levels.
(iii)A record of such observations shall be kept in a log for that purpose, such a log shall be completed immediately after the observation detailing the time, location and duration of the observation, the level of noise break out and any action taken to reduce noise breakout.
(iv)Such records must to be made available at all times upon request to a police officer or an officer of the local authority.
No percussion instruments will be permitted as part of any entertainment set.
The Premises Licence Holder will ensure that the noise limiting device is sealed after commissioning, so that sound operators cannot override the system during the performance of live and recorded music
All doors and windows will be kept shut during regulated entertainment.
All doors and windows shall be maintained in good order and where appropriate acoustically sealed to minimize noise breakout.
Staff will check prior to the commencement of regulated entertainment, and periodically during regulated entertainment that all windows and doors are shut.
The exit door(s) will be fitted with a suitably constructed lobby minimize noise break out from the premises.
The entrance doors to the premises will be fitted with automatic self-closers and maintained in a sound condition.
The windows and other exit doors will be acoustically glazed or suitably insulated to minimize noise breakout from the premises. (Details of any such works will be specified to the Environmental Health Department.)
The Premises Licence Holder or nominated person shall erect and maintain, in a prominent position at every exit a clear, conspicuous and legible notice requesting patrons to avoid causing noise, nuisance or disturbance to local residents.
The designated smoking area will be for ‘smoking only’ and the licence holder or nominated person will take reasonable steps to prevent the consumption of any drinks in this area.
Management will control levels of noise in the outside area and advise customers of the need to respect local residents where appropriate. Any patrons continuing to cause any disturbance or disorder will be asked to leave the premises.
A designated, de-lineated and bordered smoking area will be allocated outside the premises.
Suitable receptacles will be provided for cigarette litter within the designated smoking area.
There shall be no consumption of beverages purchased from the premises outside of the premises.
The outside seating area would be limited to a maximum number of 30 persons at any one time .
A specific taxi operator has been nominated for staff and customers use. The company's telephone number is advertised to customers. The operator and all drivers are aware that they should arrive and depart as quietly as possible, should not sound vehicle horns as a signal of their arrival or leave engines idling unnecessarily. In addition, staff will leave as quietly as possible, particularly at night and early in the morning.
The Premises Licence Holder will ensure that a CCTV system which is fully compliant with the guidance contained in the Information Commissioner’s Office (ICO) guidance document regarding installation of CCTV.
The CCTV will cover all areas of the premises to which the public have access including any outside areas.
Images will be retained for a minimum of 31 days.
The system will be capable of downloading images to a recognizable viewable format.
At all times the premises are open for business a member of staff will be present who is capable of operating the system and downloading images at the request of police or a member of a responsible authority.
The CCTV system will be capable of obtaining clear facial recognition images and a clear head and shoulders image of every person entering or leaving the premises.
The Premises Licence Holder or nominated person shall provide and maintain suitable and sufficient CCTV surveillance systems to a specification provided by the Police Licensing Team, Charles Cross Police Station, Plymouth
The Premises Licence Holder or nominated person shall notify the Police Licensing Team, Charles Cross Police Station, Plymouth on any occasion when the CCTV system is inoperative during normal opening hours and shall then notify them when measures have been taken to restore the system.
The CCTV system shall incorporate a recording facility which shall be retained and stored in a suitable and secure manner for a minimum of 31 days. A system shall be in place to maintain the integrity of the recorded image and a complete audit trail maintained. The system will comply with the Data Protection Act 1998 and all signs as required will be clearly displayed. The system will be maintained and fully operational throughout the hours that the premises are open for any licensable activity. For premises using a video recording systems, to maintain the quality of the recorded image the cassette tape shall be used on no more than 12 occasions.
The CCTV system must be registered with the Office of the Information Commissioner (ICO) www.informationcommissioner.gov.uk
The positions of all CCTV cameras shall be clearly shown on the deposited plans and any alteration to the system should only be carried out after consultation with the Police Licensing Team. Charles Cross Police Station, Plymouth
The premises must become a member of best bar none scheme.