ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
A Supply of Alcohol
Any existing condition attached to existing Justice Licence
1. Within that part of the premises known as the Arena, the Green Rooms (Saltram, Pencarrow and Lanhydrock), the Balcony, Meeting Rooms 1,2,3,4 (Antony, Buckland, Cotehele and Edgecumbe) all edged in red on the plans and hatched in black, no intoxicating liquor shall be sold or supplied otherwise than to persons, attending dinners, dances, socials, receptions, concerts or similar, functions on the premises during the period that the premises are being bona fide used for such functions
2. Within those areas known as the Europa Bar and Footsteps shown edged red and coloured red on the plans there shall be available for consumption by patrons, and whether or not as an alternative to liquor, food and/or non-alcoholic beverages
3. Within that part of the premises known as the Swiss Lake Ice Rink shown edged red and hatched green on the plans, intoxicating liquor shall not be sold or supplied otherwise than to persons bona fide attending receptions, exhibitions, conferences or functions held in that area when the ice rink is covered and during the period of use for such functions
4. There shall be a readily identifiable member of staff on duty responsible for supervision purposes in all areas of the Plymouth Pavilions at all times when intoxicating liquor is being consumed
B Conditions agreed with The Environmental Health Authority
1. Doors and windows will be kept shut during entertainment
2. Suitable signage at the exit to request the co-operation of patrons to make as little noise as possible when leaving the premises
3. A member of staff will be positioned at exits particularly at closing times
4. A senior member of staff (manage) will assess the impact of any noisy activities on neighbouring premises at the start of the activity/entertainment and periodically throughout the activity/entertainment and take action to reduce noise levels if they are found to be excessive/distinguishable above background levels at the nearest residential property
5. After 02.00hrs until 08.00hrs
Total sound containment within the premises
C Regulated Entertainment
Standard National conditions applying to the existing [Public Entertainment Licence]
Existing special conditions:
Capacity
a) Arena 4,000
b) Antony 30
c) Buckland 35
d) Cotehele 75
e) Edgecombe 80
f) The Point 200*
*The occupancy figure for The Point is included in the total occupancy figure of 4,000 for the Arena - it is not an addition to this figure.
When the four rooms are used separately, their occupancy figures are as above (total 220). A Public Entertainment Licence is only required when the sliding doors are opened and they are used as one complete room, the total occupancy is then 250 persons.
D Sports Entertainment Licence - Basket Ball, Snooker and Boxing
Standard National conditions applying to the existing [Public Entertainment Licence] and [Sports Entertainment Licence]
Existing special conditions.
a) Occupancy figure - To be determined for each event
E Steps that have been taken to promote the Four Licensing Objectives
The Prevention of Crime and Disorder
SIA licensed staff, are on duty at all times when the venue is open to the public, even when no alcohol is being served. The number of SIA staff depends on the type of event, number of visitors, risk etc. Pavilions staff, man the entry/exit points to the areas where alcohol is being sold to prevent alcohol being taken off the premises. No happy hours are organised. The venue has 30 CCTV camera’s covering areas both inside and outside and the images are normally stored for at least 7 days. Dependant on the risk assessment, drinks are sold either in glass or in plastic beakers. Staff are trained to ensure drunk people are not served any more alcohol. Security staff, deny drunken customers entry. When appropriate, searches are carried out on customers. Security staff, patrol the venue at all times and checks on areas like toilets are carried out regularly as well.
Pavilions management will always liaise with the licensing department of the police if we organise an event that continues after midnight and/or if there is an increased risk of disorder. We will take on board any advice given. For certain events that require a higher than normal police presence we will endeavour to contribute to the costs of that cover,
Public Safety
The venue is no smoking. Capacity for the various areas have been decided by the fire brigade.
The Prevention of Public Nuisance
The Pavilions is located in a non-residential area and complaints are very rare. The relationship with companies and premises close to the venue is very good and should issues arise they are dealt with jointly. We are normally able to queue customers in the venue, but for some shows and on-sales customers are queued externally. Pavilions cleaning staff regularly pick up litter externally. We have a Taxifast phone in our lobby to enable customers to phone a taxi for free. Our SIA licensed staff deal with difficult customers and contact the police when required. We have an environmental policy and endeavour to separate carton, paper and glass whenever we can.
The Protection of Children from Harm
Our policy is that children under 14 can not buy a ticket, or attend an arena event without being accompanied. Our bar staff check the age of customers when they try to buy alcohol and look under 21, and there are signs in the bar stating that. The bar staff are trained, and part of that training is that we only allow photographic ID as proof of age. A range of soft drinks are available in both the bar and vending machines.