ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
a) General - all four licensing objectives (b,c,d,e)
To promote the four licensing objectives steps will include training staff, implementing robust security measures like CCTV, managing noise and waste, and enforcing age restrictions. These actions are designed to create a responsible and safe environment for both customers and the wider community.
b) The prevention of crime and disorder
1. All staff engaged in licensable activity at the premises will receive training and information in relation to the following (select from the following):
i. The Challenge 25 scheme in operation at the premises, including the forms of identification that are acceptable.
ii. The hours and activities permitted by the premises licence issued under the Licensing Act 2003 and conditions attached to the licence.
iii. How to complete and maintain the refusal register in operation at the premises (in relation to the sale of alcohol).
iv. Recognising the signs of drunkenness.
v. The operating procedures for refusing service to any person who is drunk, under-age or appears to be under-age, or appears to be making a proxy purchase.
vi. Action to be taken in the event of an emergency, including reporting an incident to the emergency services.
2. Training shall be recorded in documentary form and shall be regularly refreshed at no greater than 12-month intervals. Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority.
Training records will be retained for at least 12 months.
3. An incident log shall be kept and maintained at the premises which will include a log of the following, including pertinent details:
i. Any incidents of disorder or of a violent or anti-social nature.
ii. All crimes reported to the venue, or by the venue to the police.
iii. All ejections of patrons.
iv. Any complaints received.
v. Seizures of drugs or offensive weapons.
vi. Any faults in the CCTV system.
vii. Any visits by a responsible authority (under the Licensing Act 2003) or emergency service.
4. Records must be completed within 24 hours of any incident, and will contain the time and date, the nature of the incident, the people involved, the action taken and details of the person responsible for the management of the premises at the time of the incident.
5. The logs shall be kept for at least 12 months following the date of entry and be made available for inspection and copying upon request of an authorised officer of a responsible authority.
6. The Premises Licence Holder or Designated Premises Supervisor shall ensure a sales refusal register is maintained to include details of all alcohol sales refused and the reason for refusal. The refusals register should be made available to an authorized enforcement officer on request.
7. The premises shall install operate and maintain a comprehensive digital colour CCTV system to the satisfaction of the Police and Local Authority. As a minimum, the system must:
I. Cover all public areas of the licensed premises including entry and exit points.
II. Record clear images permitting the identification of individuals, and in particular enable a clear head and shoulder image of every person entering and leaving in any light condition.
III. Continually record whilst the premises are open for licensable activities and during all times when customers remain on the premises.
IV. Have a constant and accurate time and date generation.
V. Store recordings for a minimum period of 28 days with date and time stamping.
VI. Viewable copies of recordings will be provided on request to police and local authority officers as soon as is reasonably practicable and in accordance with the General Data Protection Regulation Data protection Act 2018 (or any replacement legislation).
VII. The CCTV system will be capable of downloading images to a recognisable viewable format.
8. A staff member from the premises who is conversant with the operation of the CCTV system shall be on the premises at all times when the premises are open. This staff member must be able to provide an authorised officer of a responsible authority copies of recent CCTV images or data with the absolute minimum of delay when requested (in accordance with the Data Protection Act 2018 or any replacement legislation).
9. All bar staff, supervisors and managers must be trained in the legality and procedure of alcohol sales, using an on-line training pack (or equivalent), prior to undertaking the sale of alcohol and then at least every Twelve (12) months. Training shall be signed and documented.
10.Training records must be kept on the premises and be made available for inspection and copying to an authorised officer of a responsible authority on request. The documentation relating to training should extend back to a period of three years and should specify the time, date, and details of the persons both providing the training and receiving the training.
c) Public safety
Training: Staff will receive training on emergency procedures, such as fire safety and first aid.
First Aid: A fully stocked first aid box will be readily available, and trained personnel will be on site.
Building maintenance: The premises will be kept in good order and well-maintained to prevent accidents. This includes regular supervision of toilet areas.
Management: Control overcrowding and manage queues effectively, particularly during busy periods, to ensure a safe environment for customers.
d) The prevention of public nuisance
Noise: Manage noise levels from customers and music to prevent disruption to other properties in close proximity. This includes measures like "quiet exit" signage and encouraging respectful behavior.
Waste management: Implement a system for regular litter cleaning inside and outside the premises and ensure rubbish collection is scheduled at appropriate times to minimize disruption.
Deliveries: Schedule deliveries for times that do not cause public disruption.
Atmosphere: Encourage a civilised and sophisticated atmosphere to reduce potential for nuisance.
e) The protection of children from harm
1 There will be in place a written age verification policy in relation to the sale or supply of alcohol, which will specify a Challenge 25 proof of age requirement. This means that staff working at the premises must ask individuals who appear to be under 25 years of age, attempting to purchase alcohol, to produce identification. The only acceptable identification documents will be:
- A photo driving licence
- A passport
- An identification card carrying the PASS hologram
2. Unless such identification is produced the sale of alcohol must be refused.
This policy will include documented steps taken to prevent adults from purchasing alcohol for or on behalf of children under 18.