ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
Management
1. All staff engaged in licensable activity at the premises will receive training and information in relation to the following (select from the following):
i. The Challenge 25 scheme in operation at the premises, including the forms of identification that are acceptable.
ii. The hours and activities permitted by the premises licence issued under the Licensing Act 2003 and conditions attached to the licence.
iii. How to complete and maintain the refusal register in operation at the premises(in relation to the sale of alcohol).
iv. Recognising the signs of drunkenness.
v. The operating procedures for refusing service to any person who is drunk, under-age or appears to be under-age, or appears to be making a proxy purchase
vi. Action to be taken in the event of an emergency, including reporting an incident to the emergency services.
Training shall be recorded in documentary form and shall be regularly refreshed at no greater than12 month intervals.
Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority. Training records will be retained for at least 12 months.
2. An incident log shall be kept and maintained at the premises which will include a log of the following, including pertinent details:
i. Any incidents of disorder or of a violent or anti-social nature
ii. All crimes reported to the venue, or by the venue to the police
iii. All ejections of patrons
iv. Any complaints received
v. Seizures of drugs or offensive weapons
vi. Any faults in the CCTV system
vii. Any visits by a responsible authority (under the Licensing Act 2003) or emergency service.
Records must be completed within 24 hours of any incident, and will contain the time and date, the nature of the incident, the people involved, the action taken and details of the person responsible for the
management of the premises at the time of the incident. The logs shall be kept for at least 12 months following the date of entry and be made available for inspection and copying upon request of an authorised officer of a responsible authority.
3. Open containers of alcohol shall not be removed from the premises.
4. There shall be a personal licence holder on duty on the premises at all times when the premises are authorised to sell alcohol.
5. Strictly no under 18 year olds to enter the premise unless employed and working at the premise.
6. The capacity of the premises will be 452.
Door Supervisors
7. All door staff shall be trained in the requirements of the Challenge 25 policies, the identification &recognition of drunks and the correct procedures to be followed when refusing service. Training shall be recorded in documentary form and those records will be available for inspection at the request at all reasonable times by an authorised officer from a relevant responsible authority.
8. The Designated Premises Supervisor must conduct a written risk assessment for the requirement of SIA licensed door supervisors except when the premises in operation from 23:00 until close.
9. If SIA licensed door supervisors are required the number of SIA licensed door supervisors employed shall be in accordance with the following ratio: A minimum of two(2) door supervisors will be employed for the first one hundred(100) customer and one door supervisor for every one hundred(100) thereafter.
10. Door supervisors will be responsible for ensuring the safe, quiet and orderly dispersal of customers from the premises and the immediate vicinity of the premises.
11. The Premises Licence Holder and/or Designated Premises Supervisor shall ensure that the following details for each door supervisor are contemporaneously entered into a bound register kept for that purpose:
(i) Full name,
(ii) SIA Certificate number and or badge number, or registration number of any accreditation scheme recognised by the
Licensing Authority (including expiry date of that registration or accreditation),
(iii) The time they began their duty
(iv) The time they completed their duty.
(v) The full details of any agency through which they have been allocated to work at the premises if appropriate
12. The register shall be available for inspection at all reasonable times to an authorised officer of the Licensing Authority or a police constable.
13. This register is to be kept at the premises at all times and shall be so maintained as to enable an authorised officer to establish the particulars of all door staff engaged at the premises during the period of not less than 12 months prior to the request.
CCTV
14. The Premises Licence Holder will ensure that a CCTV system is fully compliant with the guidance contained in the Information Commissioner’s Office (ICO) guidance document
(www.informationcommissioner.gov.uk) regarding installation of CCTV is provided at the premises.
15. The CCTV equipment shall be maintained in good working order and continually record when licensable activity takes place and for a period of two hours afterwards.
16. The CCTV system shall cover all areas of the premises to which the public have access including any outside areas.
17. Images shall be retained for a minimum of 28 days.
18. The CCTV system shall be capable of downloading images to a recognizable viewable format.
19. At all times the premises are open for business a member of staff shall be present who is capable of operating the CCTV system and downloading images at the request of an authorised officer from a relevant responsible authority.
20. If the CCTV equipment (Including any mobile units in use at the premises) breaks down the Premises Licence Holder shall ensure the Designated Premises Supervisor, or in his/her absence other responsible person, verbally informs the Licensing Authority and the Police as soon as is reasonably practicable. This information shall be contemporaneously recorded in an incident report register and shall include the time, date and means this was done and to whom the information was reported. Equipment failures shall be repaired or replaced as soon as is reasonably practicable and without undue delay. The Licensing Authority and the Police shall be informed when faults are rectified.
Substance Misuse
21. A written drugs policy shall be in place and operated at the premises. It must detail the actions taken to minimise the opportunity to use or supply illegal substances within the premises. The policy must be made available for inspection and copying upon request by an authorised officer of a responsible authority.
22. Where door supervisors are used to search patrons as a condition of entry, a written drugs policy formulated in consultation with the Police will be in place. The policy will include an agreed procedure for the handling and retention of any article seized.
23. A clear and legible notice must be prominently displayed at all entrances to the premises advising those attending, that the Police will be informed if anyone is found in possession of controlled substances or weapons.
24. Appropriate security arrangements will be in place including toilet areas and other similar areas being regularly checked for evidence of drugs. The date and times of all checks will be recorded in a register kept for that purpose and be available for inspection and copying on request of an authorised officer of a responsible authority.
Dispersal
25. A written dispersal policy shall be in place and implemented at the premises to move customers from the premises and the immediate vicinity in such a way as to cause minimum disturbance or nuisance to neighbours.
26. Clear and legible notices shall be prominently displayed at all exits requesting patrons to respect the needs of local residents and businesses and to leave the vicinity as quickly and quietly as possible.
27. When issues are identified approaches will be made to patrons, who will be asked not to stand around talking in the street outside the premises or any car park; and asked to leave the vicinity as quickly and quietly as possible.
Protection of Children from Harm
28. The Premises Licence Holder or Designated Premises Supervisor shall ensure that all bar staff, supervisors and managers are trained in the legality and procedure of alcohol sales, using the SWERCOTS on-line training pack OR equivalent, prior to undertaking the sale of alcohol and then at least every six months. Training shall be signed and documented and training records will be kept on the premises and be made available to an enforcement officer on request. The documentation relating to training should extend back to a period of three years and should specify the time, date and details of the persons both providing the training and receiving the training.
29. The Licence Holder or Designated Premises Supervisor shall ensure that new bar staff, supervisors and managers receive induction in the legality and procedure of alcohol sales, prior to undertaking the sale of alcohol. Training shall be signed and documented and training records be made available to an enforcement officer on request.
30. There will be in place a written age verification policy in relation to the sale or supply of alcohol, which will specify a Challenge 25 proof of age requirement. This means that staff working at the premises must ask individuals who appear to be under 25 years of age, attempting to purchase alcohol, to produce identification. The only acceptable identification documents will be:
- A photo driving licence
- A passport
- An identification card carrying the PASS hologram
Unless such identification is produced the sale of alcohol must be refused.
Public Nuisance
1. Between the hours of 23:00 and 08:00 there must be total sound containment within the premises.
2. After 23:00 no drinks are permitted in the outside areas. After 23:00 the outside area can be used for smoking only.
3. Signage will be present in the outside area notifying patrons that they must not cause unreasonable disturbance to any nearby residential properties.
4. Any patrons found to be causing unreasonable disturbance in the outdoor area will be ejected from the premises.
5. Suitable receptacles must be provided for smoking related litter at the front of the premises
6. The pavement outside the premises must be cleared and swept of smoking related litter on any day the business is trading.
7. Sufficient ventilation will be provided so that doors and windows can be kept closed.
8. Suitable signage at all relevant exits requesting that patrons make as little noise as possible when leaving the premises shall be displayed.
9. A senior member of staff (manager) will assess the impact of all activities taking place after 23:00 to ensure compliance with condition 1.
10. The volume of any regulated entertainment shall at all times be under the control of the management.
11. Door staff and/or venue employees will manage any patrons queuing to enter the premises. Any patron in the queue casing unreasonable disturbance will be refused entry.