ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
1. All staff shall be fully trained to perform their role. They will also be trained in the contents of the premises licence including times of operation, licensable activities, and all conditions.
2. All staff shall be trained in the requirements of the Challenge 25 policies.
3. All staff shall be suitably trained in the operating procedures for refusing service to any person who is drunk or is under-age or appears to be under-age.
4. The operating procedures for refusing service to any person who is drunk, under-age or appears to be under-age, or appears to be making a proxy purchase.
5. Training shall be recorded in documentary form that will be available for inspection at the request at all reasonable times by an authorised officer from a relevant responsible authority. The records will be retained for at least 12months.
6. An incident log shall be kept and maintained at the premises which will include a log of the following, including pertinent details (select from the following): i. Any incidents of disorder or of a violent or anti-social nature ii. All crimes reported to the venue, or by the venue to the police. iii. Any faults in the CCTV system iv. Any visits by a responsible authority (under the Licensing Act 2003) or emergency service.
7. Records must be completed within 24 hours of any incident, and will contain the time and date, the nature of the incident, the people involved, the action taken and details of the person responsible for the management of the premises at the time of the incident.
8. The logs shall be kept for at least 12 months following the date of entry and be made available for inspection and copying upon request of an authorised officer of a responsible authority.
9. No single cans or bottles of beer or cider will be sold
10. No sale of high strength beers or ciders of 6.5% ABV and above.
11. Notices will be clearly displayed near to where alcohol is exposed for sale or sold advising customers that the area is subject to a Public Spaces Protection Order (PSPO)
12. The Premises Licence Holder will ensure that a CCTV system is fully compliant with the guidance contained in the Information Commissioner’s Office (ICO) guidance document (www.informationcommissioner.gov.uk) regarding installation of CCTV is provided at the premises.
13. Record clear images permitting the identification of individuals and in particular enable a clear head and shoulder image of every person entering and leaving in any light condition.
14. Images shall be retained for a minimum of 31 days
15. The CCTV system shall be capable of downloading images to a recognizable viewable format.
16. At all times the premises are open for business a member of staff shall be present who is capable of operating the CCTV system and downloading images at the request of police or other authorised officer
17. The Premises Licence Holder or Designated Premises Supervisor shall ensure a sales refusal register is maintained to include details of all alcohol sales refused and the reason for refusal. The refusals register should be made available to an authorised enforcement officer on request.
18. The Premises Licence Holder or Designated Premises Supervisor shall ensure that all staff, supervisors, and managers are trained in the legality and procedure of alcohol sales, using an on-line training pack or equivalent, prior to undertaking the sale of alcohol and then at least every six months. Training shall be signed and documented, and training records will be kept on the premises and be made available to an enforcement officer on request. The documentation relating to training should extend back to a period of three years and should specify the time, date and details of the persons both providing the training and receiving the training.
19. The Premises Licence Holder or Designated Premises Supervisor shall have a written age verification policy in relation to the sale or supply of alcohol. This policy will include documented steps taken to prevent adults from purchasing alcohol for or on behalf of children under 18s and will specify a Challenge 25 proof of age requirement before sales of alcohol are made as approved by the Plymouth City Council Trading Standards responsible authority.