ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
General
1. All staff engaged in licensable activity at the premises will receive training and information in relation to the following (select from the following):
i. The Challenge 25 scheme in operation at the premises, including the forms of identification that are acceptable.
ii. The hours and activities permitted by the premises licence issued under the Licensing Act 2003 and conditions attached to the licence.
iii. How to complete and maintain the refusal register in operation at the premises (in relation to the sale of alcohol).
iv. Recognising the signs of drunkenness.
v. The operating procedures for refusing service to any person who is drunk, under-age or appears to be under-age, or appears to be making a proxy purchase.
vi. Action to be taken in the event of an emergency, including reporting an incident to the emergency services.
2. Training shall be recorded in documentary form and shall be regularly refreshed at no greater than 12-month intervals.
Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority.
3. Training records will be retained for at least 12 months.
4. An incident log shall be kept and maintained at the premises which will include a log of the following, including pertinent details:
i. Any incidents of disorder or of a violent or anti-social nature.
ii. All crimes reported to the venue, or by the venue to the police.
iii. All ejections of patrons.
iv. Any complaints received.
v. Seizures of drugs or offensive weapons.
vi. Any faults in the CCTV system.
vii. Any visits by a responsible authority (under the Licensing Act 2003) or emergency service.
5. Records must be completed within 24 hours of any incident, and will contain the time and date, the nature of the incident, the people involved, the action taken and details of the person responsible for the management of the premises at the time of the incident.
6. The logs shall be kept for at least 12 months following the date of entry and be made available for inspection and copying upon request of an authorised officer of a responsible authority.
7. The premise will have a written vulnerability and safeguarding policy, which all members of staff will be directed to read and sign that they have read the policy.
8. Signs will be placed at the edge of the licensed area to inform customers "no alcohol in unsealed containers are permitted to leave the premises and you are entering an area covered by a Public Spaces Protection Order.
9. The maximum number of persons (including staff and entertainers) allowed at the premises shall not exceed 120.
10. The Designated Premises Supervisor must conduct a written risk assessment for the requirement of SIA licensed door supervisors unless on a Friday and Saturday where they will be employed from 21 :00 hours to 01 :00 hours.
11. The following details for each door supervisor will be contemporaneously entered into a register kept for that purpose:
I. Full name.
II. SIA licence/badge number, and registration number of any accreditation scheme recognised by the Licensing Authority (including expiry date of that registration or accreditation)
Ill. The date and time they began their duty.
IV. The date and time they completed their duty
V. The full details of any agency through which they have been allocated to work at the premises if appropriate
12. The register shall be available for inspection and copying at all reasonable times by an authorised officer of a responsible authority.
13. The register shall be kept at the premises at all times and be so maintained as to enable an authorised officer to establish the particulars of all door supervisors engaged at the premises during the period of not less than 12 months prior to the request.
14. The premises shall install operate and maintain a comprehensive digital colour CCTV system to the satisfaction of the Police and Local Authority. As a minimum, the system must:
I. Cover all public areas of the licensed premises including entry and exit points.
II. Record clear images permitting the identification of individuals, and in particular enable (a clear head and shoulder image) of every person entering and leaving in any light condition.
Ill. Continually record whilst the premises are open for licensable activities and during all times when customers remain on the premises.
V. Store recordings for a minimum period of 28 days with date and time stamping.
VI. Viewable copies of recordings will be provided on request to police and local authority officers as soon as is reasonably practicable and in accordance with the General Data Protection Regulation Data protection Act 2018 (or any replacement legislation).
VII. The CCTV system will be capable of downloading images to a recognisable viewable format.
15. A staff member from the premises who is conversant with the operation of the CCTV system shall be on the premises at all times when the premises are open. This staff member must be able to provide an authorised officer of a responsible authority copies of recent CCTV images or data with the absolute minimum of delay when requested (in accordance with the Data Protection Act 2018 or any replacement legislation).
16. The Premises Licence Holder or Designated Premises Supervisor shall ensure that all bar staff, supervisors, and managers are trained in the legality and procedure of alcohol sales, using the SWERCOTS on-line training pack or equivalent, prior to undertaking the sale of alcohol and then at least every six months. Training shall be signed and documented, and training records will be kept on the premises and be made available to an enforcement officer on request. The documentation relating to training should extend back to a period of three years and should specify the time, date, and details of the persons both providing the training and receiving the training.
17. The Premises Licence Holder or Designated Premises Supervisor shall have a written age verification policy in relation to the sale or supply of alcohol. This policy will include documented steps taken to prevent adults from purchasing alcohol for or on behalf of children under 18s and will specify a Challenge 25 proof of age requirement before sales of alcohol are made as approved by the Plymouth City Council Trading Standards responsible authority.
18. No adult entertainment at the premises.
Prevention of Public Nuisance
1. Between 23:00 and 08:00 there will be total sound containment within the premises.
2. No speakers for amplification of music shall be placed on the outside of the premises or on the outside of any building forming a part of the premises.
3. The Premises Licence Holder or nominated person shall ensure that suitable signage is positioned at exits to request that patrons make as little noise as possible when leaving the premises. Patrons will be asked not to stand around talking in the street outside the premises and asked to leave the vicinity quickly and quietly.
4. The Premises Licence Holder or nominated person shall control levels of noise from customers outside the premises and advise them of the need to respect local residents where appropriate. Any patrons continuing to cause any disturbance or disorder will be asked to leave the premises.
5. The pavement at the front of the premises must be kept clean. This area must be swept and cleared of any litter at the start and end of trading.
6. During opening hours suitable provision will be provided at the front of the premises for the collection of smoking related litter.