ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
General
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We will always look to work closely with the local Security Team, Police and Council to uphold all four licensing objectives.
Protection of children from Harm
All staff engaged in licensable activity at the premises will receive training and information
in relation to the following:
i. The Challenge 25 scheme in operation at the premises, including the forms of identification that are acceptable.
ii. The hours and activities permitted by the premises licence issued under the Licensing Act 2003 and conditions attached to the licence.
iii. How to complete and maintain the refusal register in operation at the premises
(in relation to the sale of alcohol).
iv. Recognising the signs of drunkenness.
v. The operating procedures for refusing service to any person who is drunk, under-age or appears to be under-age, or appears to be making a proxy purchase.
vi. Action to be taken in the event of an emergency, including reporting an incident to the emergency services.
Training shall be recorded in documentary form and shall be regularly refreshed at no greater than 12 month intervals. Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority.
Training records will be retained for at least 12 months.
The prevention of crime and disorder
An incident log shall be kept and maintained at the premises which will include a log of the following, including pertinent details:
i. Any incidents of disorder or of a violent or anti-social nature
ii. All crimes reported to the venue, or by the venue to the police
iii. All ejections of patrons
iv. Any complaints received
v. Seizures of drugs or offensive weapons
vi. Any faults in the CCTV system
vii. Any visits by a responsible authority (under the Licensing Act 2003) or emergency service.
Records must be completed within 24 hours of any incident, and will contain the time and date, the nature of the incident, the people involved, the action taken and details of the person responsible for the management of the premises at the time of the incident.
The logs shall be kept for at least 12 months following the date of entry and be made available for inspection and copying upon request of an authorised officer of a responsible authority.
There shall be a personal licence holder on duty on the premises at all times when the premises are authorised to sell alcohol.
SIA Door Staff
The number of SIA registered door staff be in attendance at the premises in the following numbers, days and times listed below and employed until 30 minutes after closing time each day.
Sunday, Monday, Tuesday Wednesday and Thursday - No SIA registered staff unless risk assessment requires them.
Friday and Saturday Two SIA registered staff 2200-0200 hours
A written risk assessment with a full review will be completed every quarter, but immediate action will be taken if there is seen to be evidence to suggest an increase to the volume of SIA registered staff are required on any particular day.
The following details for each door supervisor will be contemporaneously entered into a register kept for that purpose:
I. Full name
II. SIA licence/badge number, and registration number of any accreditation scheme recognised by the Licensing Authority (including expiry date of that registration or accreditation)
III. The date and time they began their duty
IV. The date and time they completed their duty
V. The full details of any agency through which they have been allocated to work at the premises if appropriate
The register shall be available for inspection and copying at all reasonable times by an authorised officer of a responsible authority.
The register shall be kept at the premises at all times and be so maintained as to enable an authorised officer to establish the particulars of all door supervisors engaged at the premises during the period of not less than 12 months prior to the request.
When SIA registered staff are employed at the premise, they will utilize a minimum of two body worn video devices, Any such device will be capable of recording both audio recordings and visual footage. The recordings will be kept for a minimum of 31days and will be produced upon request when the premises are open at all other times as soon as reasonably practicable. Staff will receive sufficient training to fully operate the body worn devices.
On days when SIA registered staff are NOT employed, members of the Boom Battle Staff will utilise the body worn devices.
A search policy shall be in place and will include procedures for the confiscation of prohibited articles, such as drugs and weapons.
A suitable system must be in place to accurately indicate the number of customers (including staff, entertainers etc.) on the premises at any time.
Activities deem as ‘High Risk’ such as axe throwing will be confined to a separate area of the premises as per plan - designated as ‘The High Risk Gaming Area’High Risk’ gaming materials(axes etc.) will be removed from the area and locked in a secure store when activities are not being conducted.
No person under the age of 18 will participate in activities deemed as ‘High Risk’ such as axe throwing.
Participation in activities deemed as ‘High Risk’ such as axe throwing will cease at 2300 Sundays to Thursdays, and 2330 Fridays and Saturdays
Children under the age of 12 must be accompanied by an adult at all times.
No person under 18 will be allowed entry to the premises after 1900hrs
The ‘High Risk’ gaming area of the premises where activities such as axe throwing are conducted will be an alcohol free zone. The suitability of participants in these ‘High Risk’ activities will be assessed by a dedicated member of staff who if deemed necessary will utilise a police approved hand held breathalyser device as part of such an assessment. Any such assessment will be conducted prior to any participation in a ‘High Risk’ activity
A member of suitably trained staff will be present at all times in the area of the premises designated as the ‘High Risk gaming area’.
There will be a dedicated first aid station containing a trauma pack as well as a suitable first aid kit for the premises. Notices shall be displayed advertising patrons of the location of first aid station. Staff holding a suitable up to date medical first aid qualification shall be on duty at the premises whenever activities deemed to be ‘High Risk’ are conducted.
The premises shall install, operate and maintain a digital colour CCTV system to the satisfaction of the Police, the system must:
i. Cover all public areas of the licensed premises, including entry and exit points. This also includes any outside areas under the control of the premises licence holder.
ii. Record clear images permitting the identification of individuals and in particular enable facial recognition images (a clear head and shoulder image) of every person entering and leaving in any light condition.
iii. Continually record whilst the premises are open for licensable activities and during all times when customers remain on the premises.
iv. Have a constant and accurate time and date generation.
v. Store recordings for a minimum period of 31 days with date and time stamping.
vi. Viewable copies of recordings will be provided on request to the police and local authority officers as soon as is reasonably practicable and in accordance with the Data Protection Act 1998 (or any replacement legislation)
vii. The CCTV system will be capable of downloading images to a recognisable viewable format.
The CCTV system will be fully compliant with the guidance contained in the Information Commissioner’s Office (ICO) guidance document https://ico.org.uk/fororganisations/guide-to-data protection/cctv/ (or any renewed equivalent guidance which is subsequently issued).
If the CCTV equipment (including any mobile units in use at the premises) breaks down the Licensing Authority and the Police must be informed as soon as is reasonably practicable. This information shall be contemporaneously recorded in an incident report register and shall include the time, date and means this was done and to whom the information was reported. Immediate steps must be taken to put the equipment back into action. The Licensing Authority and the Police shall be informed when faults are rectified.
A staff member from the premises who is conversant with the operation of the CCTV system shall be on the premises at all times when the premises are open. This staff member must be able to provide an authorised officer of a responsible authority copies of recent CCTV images or data with the absolute minimum of delay when requested (in accordance with the Data Protection Act 1998 or any replacement legislation).
Public safety
Full instore staff training is provided by our opening team on Health & Safety & First Aid.
Any high risk activities with be hosted at all times and equipment locked away from guests when not in use.
The capacity of the premises will be identified through formal written Fire Risk Assessment.
Operational capacities shall be recorded by bookings, ticket, admission sale records, clicker, or other such counting device, a record made and kept for a minimum of 60 days.
All records including the Fire Risk Assessment shall be made available upon reasonable request of authorised agents of a Responsible Authority.
The prevention of public nuisance
Notices will be put up advising customers to use the outside areas quietly.
Notices will be put up advising customers to use the smoking area quietly. Customers will not be allowed to take an open vessel of alcohol into the smoking area.
No customers will be allowed entry or re-enter to the premises from 01.00 Monday to Saturday inclusive.
Each exit will have a "Please Leave quietly" sign.
There will be a 30 min cooling down period so guests can relax and leave quietly at the end of the day.
Staff/Door Staff will instruct customers to leave quietly and through a nominated exit to ensure we do not disturb our neighbouring businesses within the local area.
No glass bins will be emptied outside after 21:00 and no music will be heard from our venue from the outside.
large groups of our guests that congregate outside our premises after we close will be dispersed.
Any speakers should face away from all entrances/exits to the Premises.
Recorded music will not be played in the outside areas of the premises.