ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
All staff engaged in licensable activity at the premises will receive training and information in relation to the following (select from the following):
i. The Challenge 25 scheme in operation at the premises, including the forms of identification that are acceptable.
ii. The hours and activities permitted by the premises licence issued under the Licensing Act 2003 and conditions attached to the Iicence.
iii. How to complete and maintain the refusal register in operation at the premises (in relation to the sale of alcohol).
iv. Recognising the signs of drunkenness.
v. The operating procedures for refusing service to any person who is drunk, under-age or appears to be under-age, or appears to be making a proxy purchase.
vi. Action to be taken in the event of an emergency, including reporting an incident to the emergency services.
Training shall be recorded in documentary/electronic form and shall be regularly refreshed at no greater than 12-month intervals. Training records shall be made available for inspection and copying at reasonable times upon request of an authorised officer of a responsible authority.
Training records will be retained for at least 12 months.
An electronic incident log shall be kept and maintained at the premises which will include a log of the following, including pertinent details:
i. Any incidents of disorder or of a violent or anti-social nature.
ii. All crimes reported to the venue, or by the venue to the police.
iii. All ejections of patrons.
iv. Any complaints received.
v. Seizures of drugs or offensive weapons.
vi. Any faults in the CCTV system.
vii. Any visits by a responsible authority (under the Licensing Act 2003) or emergency service.
Records must be completed within 24 hours of any incident, and will contain the time and date, the nature of the incident, the people involved, the action taken and details of the person responsible for the management of the premises at the time of the incident.
The logs shall be kept for at least 12 months following the date of entry and be made available for inspection and copying upon request of an authorised officer of a responsible authority.
The Designated Premise Supervisor must conduct a written risk assessment for the requirement of SIA licensed door supervisors.
The premises shall install operate and maintain a comprehensive digital colour CCTV system to the satisfaction of the Police and Local Authority. As a minimum, the system must:
I. Cover all public areas of the licensed premises including entry and exit points.
II. Record clear images permitting the identification of individuals, and in particular enable facial recognition images (a clear head and shoulder image) of every person entering and leaving in any light condition.
Ill. Continually record whilst the premises are open for licensable activities and during all times when customers remain on the premises.
IV. Have a constant and accurate time and date generation.
V. Store recordings for a minimum period of 28 days with date and time stamping.
VI. Viewable copies of recordings will be provided on request to police and local authority officers as soon as is reasonably practicable and in accordance with the General Data Protection Regulation Data protection Act 2018 (or any replacement legislation).
VII. The CCTV system will be capable of downloading images to a recognisable viewable format.
A staff member from the premises who is conversant with the operation of the CCTV system shall be on the premises at all times when the premises are open. This staff member must be able to provide an authorised officer of a responsible authority copies of recent CCTV images or date with the absolute minimum of delay when requested (in accordance with the Data Protection Act 2018 or any replacement legislation).
There will be in place a written age verification policy in relation to the sale or supply of alcohol, which will specify a Challenge 25 proof of age requirement. This means that staff working at the premises must ask individuals who appear to be under 25 years of age, attempting to purchase alcohol, to produce identification. The only acceptable identification documents will be:
- A photo driving licence
- A passport
- An identification card carrying the PASS hologram
Unless such identification is produced the sale of alcohol must be refused.
This policy will include documented steps taken to prevent adults from purchasing alcohol for or on behalf of children under 18.
A zero tolerance towards illegal drugs will be enforced at all times.
When children are allowed upon the premises, any entertainment offered within the premises will be suitable for young persons.
The Prevention of Public Nuisance
1. Doors and windows in the vicinity of the regulated entertainment will be kept shut during the entertainment.
2. Following the completion of regulated entertainment an announcement will be made requesting patrons co-operation in leaving the premises and vicinity as quietly and quickly as possible
3. Suitable signage at the exits to request patrons will be asked not to stand around talking in the street outside the premises or in the rear car park; and asked to leave the vicinity quickly and quietly.
4. Staff will check prior to entertainment, and periodically during the entertainment, that all windows and doors are shut.
5. A senior member of staff (manager) will assess the impact of any noisy activities on neighbouring premises at the start of the activity/entertainment and periodically throughout the activity/entertainment and take action to reduce noise levels if they are found to be excessive/ distinguishable above background levels at the nearest residential property
6. Management will control the sound levels of the music/ entertainment.
Before 24.00
7. To prevent entertainment being intrusive, noise emanating from the premises will be inaudible at the nearest noise sensitive premises after 23.00 hours and when entertainment takes place on a regular basis at all times.
8. No regulated entertainment, other than background recorded music, to be held after 24.00.
9. Staff will monitor the use of the car park to ensure patrons do not congregate in this area and cause annoyance.
10. After 23.00 patrons should exit the premises via doors opening on to Mannamead Road