ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
General
All staff shall be fully trained to perform their role. Those involved in the retail sale of alcohol and door supervision will also be trained in the contents of the premises licence including times of operation, licensable activities and all conditions
Training shall be recorded in documentary form that will be available for inspection at the request at all reasonable times by an authorised officer from a relevant responsible authority. The records will be retained for at least 12months.
Any person managing or supervising staff in the sale of alcohol or other licensable activity in the absence of the DPS shall be the holder of a personal licence obtained from a nationally recognised body.
All staff shall be trained in the requirements of the Challenge 25 policies
All staff shall be suitably trained in the operating procedures for refusing service to any person who is drunk or is under-age or appears to be under-age.
Prevention of crime and disorder
Door supervisors will be placed at all entrances to the licensed premises until the football match starts and the entrances are closed.
All door supervisors shall wear high visibility clothing and display their SIA badge in an approved method at all times.
The Premises Licence Holder and/or Designated Premises Supervisor shall ensure door supervisors are properly briefed and trained to manage queues in a safe and efficient manner
No customers carrying open or sealed bottles cans or other receptacles containing alcoholic liquor shall be admitted to the premises at any time that the premises are open to the public with the exception of pre planned events in the Tribute Legends Lounge, Boardroom, Players’ Lounge, Chisholm Lounge, Mike Bickle Suite
The Premises Licence Holder and/or Designated Premises Supervisor shall arrange adequate supervision of any queue, which may form to gain entry to the premises.
Where a licensed premises engages in searching persons, the Premises Licence Holder and/or Designated Premises Supervisor shall ensure that door supervisors of both sexes on duty.
The Premises Licence Holder and/or Designated Premises Supervisor shall ensure that the following details for each door supervisor are contemporaneously entered into a bound register kept for that purpose:
· (i) Full name,
· (ii) SIA Certificate number and or badge number, or registration number of any accreditation scheme recognised by the Licensing Authority (including expiry date of that registration or accreditation),
· (iii) The time they began their duty
· (iv) The time they completed their duty.
· (v) The full details of any agency through which they have been allocated to work at the premises if appropriate
The register shall be available at all reasonable times to an authorised officer of the Licensing Authority or a police constable.
This register is to be kept at the premises at all times and shall be so maintained as to enable an authorised officer to establish the particulars of all door staff engaged at the premises during the period of not less than 12 months prior to the request.
CCTV
· The Premises Licence Holder will ensure that a CCTV system is fully compliant with the guidance contained in the Information Commissioner’s Office (ICO) guidance document (www.informationcommissioner.gov.uk) regarding installation of CCTV is provided at the premises.
· The CCTV equipment shall be maintained in good working order and continually record when licensable activity takes place and for a period of two hours afterwards.
· The CCTV system shall cover all areas of the premises to which the public have access including any outside areas.
The CCTV will cover all entrances and exits and the emmediate curtilage of the football ground.
· The CCTV system shall be capable of downloading images to a recognizable viewable format
· At all times the premises are open for business a member of staff shall be present who is capable of operating the CCTV system and downloading images at the request of police or other authorised officer.
· If the CCTV equipment (Including any mobile units in use at the premises) breaks down the Premises Licence Holder shall ensure the Designated Premises Supervisor, or in his/her absence other responsible person, verbally informs the Licensing Authority and the Police as soon as is reasonably practicable. This information shall be contemporaneously recorded in the incident report register and shall include the time, date and means this was done and to whom the information was reported. Equipment failures shall be repaired or replaced as soon as is reasonably practicable and without undue delay. The Licensing Authority and the Police shall be informed when faults are rectified
· All drinks shall be served in plastic/paper or polycarbonate containers with the exception of pre planned events in the Tribute Legends Lounge, Boardroom, Players’ Lounge, Chisholm Lounge, Mike Bickle Suite
· During the licensed period covering the half time interval of a Football match the contents of any bottled beverage shall be decanted into a plastic or polycarbonate receptacles before service to any customer. The Tribute Legends Lounge, Boardroom, Players’ Lounge, Chisholm Lounge, Mike Bickle Suite shall be exempt from this procedure.
· The Stadium Manager/Safety Officer shall ensure that a clearly visible notice is displayed advising those attending will be detained and that the police will be called if anyone is found in possession of controlled substances or weapons
· The Stadium Manager/Safety Officer shall provide responsible authorities with a written drugs policy detailing the actions to be undertaken to minimise the opportunity to use or supply illegal substances within the premises
· Radio equipment shall be kept in working order at all times.
· Radio equipment shall be made available to, and monitored by the Designated Premises Supervisor or a responsible member of staff at all times that the stadium is open to the public.
· In the absence of adequate daylight, artificial lighting in any area accessible to the public shall be fully operational whilst the public are present.
· The Stadium Manager/Safety Officer, as a nominated person, shall ensure that the exits are manned at closing times to ensure that patrons leave the area quickly and as quietly as possible.
· The Stadium Manager/Safety Officer, as a nominated person, shall ensure sufficient door staff are positioned at the exits from the premises to remind departing patrons of the need to avoid causing nuisance or disturbance to local residents.
· The Premises Licence Holder or Stadium Manager/Safety Officer, as a nominated person, shall erect and maintain suitable and sufficient conspicuous signage at the entrance to the premises advising patrons that causing any disturbance or disorder in a queue will result in admission being refused.
Protection of Children from Harm
· The Premises Licence Holder or Designated Premises Supervisor shall ensure that all bar staff, supervisors and managers are trained in the legality and procedure of alcohol sales, using the SWERCOTS on-line training pack prior to undertaking the sale of alcohol and then at least every six months.
· Training shall be signed and documented by the DPS, and training records will be kept on the premises and be made available to an enforcement officer on request.
· The documentation relating to training should extend back to a period of three years and should specify the time, date and details of the persons both providing the training and receiving the training.
· The Premises Licence Holder or Designated Premises Supervisor shall ensure a sales refusal register is maintain to include details of all alcohol sales refused and the reason for refusal.
· The refusals register should be made available to an authorised enforcement officer on request.
Conditions applying to pre planned events held within The Tribute Legends Lounge, Boardroom, Players’ Lounge, Chisholm Lounge, Mike Bickle Suite.
The Premises Licence Holder and/or Designated Premises Supervisor shall not allow any glass or bottle to be taken either into or from the premises unless permission has been granted by the Premises Licence Holder or Designated Premises Supervisor in writing prior to the event (for example if the customer is providing table wine and paying corkage)
· All door staff shall be trained in the requirements of the Challenge 25 policies, the identification and recognition of drunks and the correct procedures to be followed when refusing service
· All door supervisors shall wear high visibility clothing and display their SIA badge in an approved method at all times.
· Door Supervisors shall be employed by events covered in the clubs existing policy (eg at all 18th & 21st Birthday parties)
· The Stadium Manager/Safety Officer shall ensure that a clearly visible notice is displayed advising those attending will be detained and that the police will be called if anyone is found in possession of controlled substances or weapons.
· No customers carrying open or sealed bottles, cans or other receptacles containing alcohol shall be admitted to the premises at any time that the premises are open to the public
· The Stadium Manager/Safety Officer shall provide responsible authorities with a written drugs policy detailing the actions to be undertaken to minimise the opportunity to use or supply illegal substances within the premises
· In the absence of adequate daylight, artificial lighting in any area accessible to the public shall be fully operational whilst the public are present.
· The Premises Licence Holder or Designated Premises Supervisor shall ensure that all bar staff, supervisors and managers are trained in the legality and procedure of alcohol sales, using the SWERCOTS on-line training pack prior to undertaking the sale of alcohol and then at least every six months
· Training shall be signed and documented by the relevant member of staff at the club, and training records will be kept on the premises and be made available to an enforcement officer on request.
· The documentation relating to training should extend back to a period of three years and should specify the time, date and details of the persons both providing the training and receiving the training
· The Premises Licence Holder or Designated Premises Supervisor shall ensure a sales refusal register is maintained to include details of all alcohol sales refused and the reason for refusal.
· The refusals register should be made available to an authorised enforcement officer on request
Executive Suite and the Green Room
The sale, supply and consumption of alcohol shall be restricted to fully paid members of the club and their guests and personally invited guests of Plymouth Argyle Football Club.
There shall be no admission to the general public on match days for one and quarter hours after the temination of the match, except in the case of persons attending private functions not connected with any sporting event when the bar areas for such private funtions will remain in use.
Board Room
The sale, supply and consumption of alcohol shall be restricted to the Directors of Plymouth Argyle Football Club and their invited guests, except in the case of persons attending private functions not connected with any sporting event when the bar areas for such private functions will remain in use.
The Chisolm Lounge, Executive Lounge and Private executive Boxes
The sale, supply and consumption of alcohol shall be restricted to:-
Official Sponsors of the Plymouth Argyle Football Club and their personally invited guests.
Private box holders and their personally invited guests.
The permitted hours shall be as stated other than on home match days where alcohol sales shall cease five minuted befor the advertised start time of the match until forty minutes after kick off and will then cease five minutes after the start of the second half until full time.
Screens shall be place in front of the windows to preclude the view from the pitch to these areas.
Concourse Bars
The sale and supply of alcohol shall cease 5 minutes before the advertised start time of the match until 40 minutes after kick off and will then cease five minutes after the start of the second half until five minutes after full time.
No alcohol will be permitted to be taken into the seated areas (arena)
All alcohol will be provided in either plastic / polycarbonate receptacles or Plastic bottles.