ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
GENERAL
Customers shall place their orders on-line. During the order process the customer shall be asked to verify / confirm that they, and (in the case of ‘gift’ orders) the recipient, is over the age of 18 at the time of order. This will be a mandatory field and no orders can be processed without confirmation that the receiver is over the age of 18.
The premises shall be used purely as a distribution point for the on-line orders, stock (Gin) will be held on the premises for that purpose. The premises shall not be open to the public and therefore shall have no trade counter or any other activities at the premises whereby they interact directly with the public.
Deliveries and Despatches - will be made by Royal Mail / Courier service using small commercial vehicles and will only be accommodated within the above stated operating hours.
THE PREVENTION OF CRIME AND DISORDER
Management Controls
All staff shall be fully trained to perform their role. They will also be trained in the contents of the premises licence including times of operation, licensable activities and all conditions.
Training shall be recorded in documentary form that will be available for inspection at the request at all reasonable times by an authorised officer from a relevant responsible authority. The records will be retained for at least 12months.
Any person managing or supervising staff in the sale of alcohol or other licensable activity in the absence of the DPS shall be the holder of a personal licence obtained from a nationally recognised body.
All staff shall be suitably trained in the operating procedures for refusing to fulfil an order to any person who is under-age or appears to be under-age.
There shall be no public admission to the premises.
Glassware and Bottles
Orders will be fulfilled in 25ml / 50ml glass containers and customers shall be encouraged to recycle all containers.
Any glass, or other materials, to be disposed of at the premises shall be done so in accordance with the City Business Park recycling objectives, i.e. recycling will be optimised using the City Business Park facilities
Restrictions on Drinking Areas
There shall be no consumption of alcohol on the premises
THE PREVENTION OF PUBLIC NUISANCE
Noise Precautions
As the premises shall not be open to the public, no special measures to combat noise shall be required, however the applicant shall ensure that with respect to their own duties / operations;
Pneumatic tyres (or equivalent) will be fitted to any moving work equipment to be used outside. (e.g. Bins, trolleys, roll cages etc)
Any moveable furniture will be fitted with rubber (or equivalent) feet.
Delivery/Collection/Storage
The handling of bottle disposal and similar items shall not take place before 09:00 hours or after 17:00 hours when the noise generated could cause a nuisance particularly outside the buildings.
The delivery and collection of goods is restricted to between the hours of 09:00 hours and 17:00 hours and shall be undertaken by light commercial vehicles only.
Litter
All the rubbish produced by the premises shall be stored securely in a designated area or in a bin with a tight fitting and lockable lid. All shall then be disposed of in-line with the Plymouth City Councils recycling policy on site.
THE PROTECTION OF CHILDREN FROM HARM
Proof of Age Scheme
The Premises Licence Holder or Designated Premises Supervisor shall ensure that all staff, are trained in the legality and procedure of alcohol sales, using the SWERCOTS on-line training pack or equivalent, prior to undertaking the sale of alcohol and then at least every six months. Training shall be signed and documented and training records will be kept on the premises and be made available to an enforcement officer on request. The documentation relating to training should extend back to a period of three years and should specify the time, date and details of the persons both providing the training and receiving the training.
Unaccompanied children (under 18) will not be allowed upon the premises.
The Premises Licence Holder or Designated Premises Supervisor shall have a written age verification policy in relation to the sale or supply of alcohol. This policy will include documented steps taken to prevent adults from purchasing alcohol for or on behalf of children under 18s, in short, the policy shall state the following conditions which the Applicant shall operate under;
For on-line sales;
The website checkout process shall be as follows;
1) As a first line deferent. the customer must tick a box to confirm that the purchaser is over the age of 18. An appropriate ‘warning’ statement shall be clearly positioned beside this box. If this box is not ticked, the checkout shall not be able to proceed.
2) The customer shall be asked to enter their date of birth. This shall be a mandatory field and without data entry the checkout process cannot be completed. All orders received by Little Gin Box shall be checked for date of birth to ensure no orders to under 18 are fulfilled. Any orders from under 18 shall have the order cancelled and money refunded.
3) Payment - payment shall be ideally made by credit card and the site shall explain that this is for age verification processes.
4) Alternative payment - If the customer prefers not to pay be credit card, other methods shall be accepted. i.e. PayPal or Debit Card, however if the customer choose to pay by a method other than credit card we shall still take a credit card number and details and a small (1p) transaction shall be processed against the credit card to ensure that the details are valid.
5) If at anytime the staff of Little Gin Box are in anyway suspicious regarding a transaction then the order shall be cancelled and NOT fulfilled.
The Licence Holder or Designated Premises Supervisor shall ensure that new staff receive induction in the legality and procedure of alcohol sales, prior to undertaking the sale of alcohol. Training shall be signed and documented and training records be made available to an enforcement officer on request.