ANNEX 2
1 After 00:00 on any day of the week the premises will operate a delivery service only. No customers will be permitted on the premises and no customers will be permitted to collect orders after this time.
2. After 23:00 deliveries will be made to identified residential or business addresses only.
A Delivery Drivers Conduct Practices document ('the document') will be drawn up and the terms of the document will be complied with by drivers (including car, scooter, motorbike or cycle riders employed by the premises licence holder) at all times. The document will include instructions in terms of ensuring that noise nuisance is not caused to residents in the immediate vicinity of the premises. The document will be updated as and when required to ensure that it reflects best practice and any new version of the document will be disseminated to all drivers. All drivers will sign to say that they have read and understood the document. A copy of the document will be displayed in any internal area used by drivers whilst waiting for deliveries or staff room.
A complaints log ('the log') will be maintained in either electronic or physical format and any complaints by residents in relation to noise or other potential public nuisance issues, such as odour from cooking etc) will be noted in the log. The log will record the date, time and name of the person making the record, along with the nature of the complaint and any action taken to rectify the complaint. A copy of the log will be made available to the council Licensing or Environmental Protection team upon request.
No fumes, steam or odours shall be emitted from the licensed premises so as to cause a nuisance to any persons living or carrying on business in the area where the premises are situated.
CCTV shall be in use at the premises.
(i). Where a CCTV system is to be installed it shall be fully operational at the commencement of the licence and maintained to Hampshire Constabulary standards. Where existing CCTV systems are to be replaced or extended the replacement or extension to the system operational at the commencement of the licence being granted and the system be fully operational on that date.
(ii) The CCTV equipment shall be maintained in good working order and continually record when licensable activity takes place and for a period of two hours afterwards
(iii) The premises licence holder shall ensure images from the CCTV are retained for a period of 31 days. This image retention period may be reviewed as appropriate by the Licensing Authority (iv) The correct time and date will be generated onto both the recording and the real time image screen.
(v) The premises Licence holder shall ensure that there are trained members of staff available during licensable hours to be able to reproduce and download CCTV images into a removable format at the request of Hampshire Constabulary and Authorised Persons as defined by Sections 13 & 69 Licensing Act 2003 upon request.
(vi) There shall be clear signage indicating that CCTV equipment is in use and recording at the premises during all licensable hours.